Please confirm the following before sending us your inquiry;

  • We use the information provided by the users of our websites to provide goods and services to the inquirer and/or improve our goods and services. We may provide your information that is acquired as comments, feedback, or inquiries to our subsidiaries, affiliates, or group companies to assist in responding to your inquiry or request for information, provide goods or services, or when required in related business operations.

  • Please note that it may take some time to reply, and in some cases, we may not be able to answer your question, depending on the specifics of your inquiry.

  • Please refrain from using free mail address such as gmail, hotmail, etc.

  • We will protect the personal information provided by our users in accordance with our Privacy Policy. For details, please see here.
  • Please refrain from using this inquiry form for the time being for companies and individuals in the following countries or regions; European Economic Area (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom (England, Scotland, Wales, Northern Ireland）, Liechtenstein, Iceland, Norway); and California, USA, as we are preparing to comply with General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and the other laws and regulations related to personal data protection around the world.